TERMS & CONDITIONS

WE TAKE PRIDE IN ENSURING THE HIGHEST QUALITY OF STONE AND CRAFTSMANSHIP IN EVERY PIECE. DUE TO THE NATURE OF NATURAL STONE EACH PIECE MAY VARY IN COLOUR OR THE PATTERN, THAT’S THE CHARM.

PLEASE USE THE WEBSITE IMAGES AS A GUIDE ONLY. IF YOU WISH TO VIEW THE STONE PRIOR TO PRODUCTION WE CAN PROVIDE STONE SAMPLES OR SLAB IMAGES FOR YOUR ORDER AS EACH JUST ADELE PIECE WILL VARY DUE TO THE NATURAL CHARACTERISTICS OF THE MATERIAL.

YOUR PIECE IS UNIQUE THAT’S THE BEAUTY OF NATURAL STONE SO NO TWO PIECES ARE THE SAME, IT IS JUST YOURS. 

WE DON’T OFFER RETURNS OR EXCHANGE FOR CHANGE OF MIND ON READY MADE OR BESPOKE PIECES.

PLEASE NOTE WE ARE NOT LIABLE SHOULD ANY DAMAGES OCCUR WHEN HANDLING YOUR PIECE. PLEASE TAKE CARE AND BE MINDFUL THAT NATURAL STONE IS HEAVY AND FRAGILE. IF HANDLED WITH CARE YOUR PIECE WILL LAST A LIFETIME. WE WOULD HAPPILY ASSIST IN A REPAIR OR DISCUSS OPTIONS IF AN INCIDENT DOES OCCUR. PLEASE CONTACT US HERE.

  NATURAL STONE IS UNIQUE AND EACH PIECE COMES WITH IT'S OWN UNIQUE VARIATIONS. FRACTURE LINES, BRUISING, VEINING, COLOUR VARIATIONS AND SLIGHT IMPERFECTIONS ARE NOT CONSIDERED A FAULT AND WILL THEREFORE NOT EFFECT THE STRUCTURAL INTEGRITY OF YOUR JUST ADELE PIECE. 

THE FOLLOWING TERMS & CONDITIONS APPLY TO ALL GIFT CARDS PURCHASED ONLINE UNLESS OTHERWISE STATED.

ALL GIFT CARDS ARE VALID FOR 12 MONTHS ON ANY COLLECTION OR BESPOKE PIECES.

GIFT CARDS ARE NON-TRANSFERRABLE OR REDEEMED FOR CASH

JUST ADELE IS NOT LIABLE FOR DELIVERY OF A GIFT CARD TO AN INCORRECT OR NON-EXISTENT ADDRESS OR E-MAIL ADDRESS, THIS IS THE SOLE RESPONSIBILITY OF THE PURCHASER. JUST ADELE IS NOT RESPONSIBLE IF A GIFT CARD IS LOST, STOLEN, DESTROYED OR USED WITHOUT PERMISSION.